HR Consultant

JOB TITLE: HR Consultant

REPORTING TO: HR Operations Team Leader/Operations Director

SALARY: Basic Salary + Commission

LOCATION: Head Office located at Windsor House, Troon Way Business Centre, Humberstone Ln, Thurmaston, Leicester LE4 9HA (preferred location North - M1 corridor)

Permanent

An opportunity to join an established HR team at Quest Business Services Ltd, providing HR solutions to a wide client base throughout the UK.  This is an excellent position for an experienced and motivated HR professional looking for a career in HR consultancy.  Multi-site and complex ER case work experience is essential.  The position is challenging, and no two days will be the same.  This role will involve travel throughout the UK, with occasional overnight stays. 

Working as part of the HR consultancy team; you will provide a comprehensive range of ER and HR support and services to SME clients.  As HR Consultant you will work with a broad range of organisations dealing with their HR business needs and providing realistic solutions aligned with their business strategy.  You will provide proactive, pragmatic and commercial support while establishing and maintaining a positive and collaborative working relationships with the clients.  The role will be varied including, completion of HR audits, draft documents including contracts of employment and company policy and procedures, advising on all ER and HR matters such as disciplinary, grievance, performance and absence management, redundancy and restructure programmes, discrimination, and TUPE.   

The ideal candidate will be open and approachable with effective decision making and planning skills. You must have the ability to take initiative, prioritise and plan effectively as you will often be working to tight deadlines.  You must have the technical and operational HR expertise to enable you to case manage your workload.  Excellent communication skills, both written and verbal at all levels, along with the ability to understand and adapt to the changing needs of the service and clients essential. 

JOB SUMMARY:

Responsible as a team member to:

• • Effectively account manage assigned clients; to ensure compliance and determine their HR operational and strategic needs, delivering services in line with agreed SLA’s
  • To provide ER and HR related advice to clients; ensuring the advice offers best practice and commercially practical solutions, whilst explaining the risks and liabilities with associated solutions
  • To grow the client base in both value and profitability of delivery
  • To undertake ad-hoc HR consultancy work on site or remotely as directed
  • To design and deliver HR Training, seminars/webinars
  • Participate in the out of hours telephone advice line service offered to clients; working on a rota basis
  • To support the business development team by identifying opportunities for additional services.

SKILLS/QUALIFICATIONS REQUIRED:

The successful candidate will:

• • Operational Generalist HR experience dealing with complex ER and HR cases
  • Experience of drafting and advising on HR processes, policies, and procedures and up to date knowledge of Employment law and case law
  • Experience of working to deadlines in a pressurised environment
  • Ability to organise and prioritise own workload
  • The ability to work effectively as part of a team, and on own initiative and autonomously
  • Good IT skills. A working knowledge of Windows (Word, Outlook, and Excel)
  • Full driving license and use of own vehicle as travel throughout the UK will be required
  • CIPD qualified or working towards Level 5 or above

PLEASE SEND YOUR CV TO HMISTRY@QUESTCOVER.COM